Miller & Miller AI GroupBook the audit
Fractional Chief AI Officer

One accountable team. Proof in your numbers.

Work directly with Parker and Taylor Miller from roadmap through hands-on Shopify delivery. Real operating experience, no junior handoff, and one family name standing behind the result.

A ranked roadmap

We map the store and rank where AI can move revenue — reviewed with you before anything is built.

Hands-on builds

We ship CRO tests, support automation, lifecycle flows, dashboards, and store systems inside your existing stack.

Results you can see

A monthly plain-English report: conversion recovered, tickets deflected, carts saved. That's the scoreboard.

Why most AI efforts stall

Most ecommerce brands don't have an AI problem. They have an ownership problem.

Tools are easy to buy. Workflows are hard to change. That's why AI efforts stall: no one owns the roadmap, the data, the edge cases, the handoffs, or the training.

That's the entire job. We decide what is worth building, get it live, train your team, and report what changed in plain English every month. The same two people stay accountable throughout.

How we work

Find. Build. Prove.

No big-bang launch. Three steps, on repeat: find where AI moves a real number, build it fast, and prove it in your numbers every month.

01 · Find

Find the impact

We map the store as it actually runs — product pages, support inbox, email flows, ad accounts, reporting — and pinpoint where AI moves revenue. Every opportunity is ranked by impact and reviewed with you.

02 · Build

Build it fast

CRO tests, support automation, lifecycle flows, and dashboards wired into Shopify and the tools your team already uses — with guardrails, approval points, and training. Shipped in weeks, not an agency's six months.

03 · Prove

Prove it

You see the impact in your numbers every month — conversion recovered, tickets deflected, carts saved. That is the scoreboard, and we answer for it.

Plain-English reporting

A scoreboard, not an activity log

Every month you see exactly what changed — conversion recovered, tickets deflected, carts saved, reports prepared, hours returned. Here's the kind of report you'll get. The numbers below are an example; yours will be your own.

Auto
Support tickets resolved
order status, returns, sizing
Followed up
Abandoned carts
within minutes, every time
Shipped
CRO experiments
measured, repeated
Auto
Reports prepared
Shopify + ads + email
3 weeks
Audit to roadmap
numbers included
100%
Team trained
on the tools they use
Minutes
Listing updates
not afternoons
Weeks
Builds shipped
not an agency's six months
Ways to work together

Just want it built — or want it owned?

Every engagement starts with the Ecommerce AI Opportunity Audit — from $5K. Three weeks to a roadmap, the numbers, and a build plan. Yours to keep, either way. From there, pick your lane.

Automation Sprint

Just want it built

from $5Kone-time

  • A handful of high-impact store automations
  • Built and handed off — no retainer
  • Human review rules included
  • Your team trained on what ships
Let's scope it

The Build

Just want it built

from $15Kproject

  • Unified revenue dashboard — Shopify + ads + email
  • Key automations alongside it
  • Shipped in one month
  • You own the code and know-how
Let's scope it
Most popular

Fractional AI Officer

Want it owned

from $8Kper month

  • AI run end to end — roadmap to results
  • CRO, support, retention, and ops builds shipped
  • Monthly numbers you can hold us to
  • The decisions come off your plate
Let's scope it

Embedded / Enterprise

Want it owned

from $20Kper month

  • Whole-brand rollout
  • Priority builds across the stack
  • Governance & risk framework
  • A senior AI executive in the room
Let's scope it
Start with the audit

From first call to proof in your numbers

Every engagement starts with the Ecommerce AI Opportunity Audit — three weeks to a roadmap, the numbers, and a build plan. Then you pick the lane: just want it built, or want it owned.

Day 0

Book the audit

A short call to scope the Ecommerce AI Opportunity Audit — where the work slows down, what systems you run on, and what a win would look like.

Weeks 1–3

Ecommerce AI Opportunity Audit

Three weeks to a roadmap, the numbers behind each opportunity, and a build plan. Yours to keep, whether or not we work together after.

Weeks 4+

Build it

Pick your lane: an Automation Sprint or The Build if you just want it built, or keep Miller & Miller on as your fractional AI leadership and delivery team.

Every month

Prove it

The impact shows up in your numbers every month — reported in plain English. That's the scoreboard.

What it takes from you

It works when you own it

We do the heavy lifting, but the systems stick when a few people inside your store own them. Here's who we need in your corner.

An owner who owns the outcome

A leader who knows where the work slows down, clears roadblocks, and signs off on the roadmap. Usually you.

A point person on the work

Someone close to the day-to-day who can show us how the store really runs and help launch the builds inside your tools.

The people who touch it

A few of the people who'll use the systems every day. We train them to run it so the capacity sticks — and your team levels up.

Where humans stay in the loop

What we will not automate

AI takes busywork, not judgment. We do not automate judgment-heavy, sensitive, or high-risk decisions without human review. If a workflow touches money, customers, legal commitments, safety, or reputation, we design the system so a person stays in the loop.

Anything that touches money

Pricing, payments, and spend decisions get drafted and prepared — a person approves before anything moves.

Customer-critical judgment

AI can route, summarize, and draft. The call that affects a relationship stays with your team.

Legal and contractual commitments

We prepare the work, surface the details, and keep a human in the loop before anything is committed.

Safety and reputation

If a workflow touches safety or how your brand is seen, we design it so a person stays in control.

How we stack up

Consultants advise. We build — and prove it.

There are a few ways to bring AI into an ecommerce store. Miller & Miller combines real AI operating experience with hands-on delivery, direct access to the brothers who run the firm, and full client ownership of what ships.

Fractional AI OfficerAI consultantAutomation agencyDIY
Has already done this inside an AI companyGoogle · Spot AIRarely
Owns the AI roadmapDeck onlyYou
Builds it in your toolsYou
Ships in weeksSix monthsEventually
Catches the risk most people missSometimes
You own the codeN/ASometimes
Answers for results every month
Questions

The engagement, explained

It gives your store one accountable senior team for the roadmap, priorities, risk, hands-on builds, and monthly results. At Miller & Miller, clients work directly with Parker and Taylor from discovery through launch rather than being handed from a strategist to a junior delivery team.

Start with an audit.

Three weeks to a roadmap and the numbers — whether or not we work together after. A short call scopes it, and the plan is yours to keep, either way.

A short call to scope the AI Opportunity Audit. Three weeks to a roadmap and the numbers — whether or not we work together after.

  • The audit is yours to keep, either way
  • A real reply within one business day
  • An AI executive, not a vendor — Google, Spot AI, Stanford Law